20250514-001

Change ID

20250514-001

Date of Change

2025-05-14

Requester

Marwa Al Qassabi (Support Team)

Change Owner

Sami Ali (Backend Team)

Change Category

Backend (BE)

Change Type

Hotfix

Change Description

Fixed a critical bug causing login failures for users with non-ASCII characters (e.g., Arabic characters) in their usernames.

Related Tickets/References

• GitHub PR: #398
• ClickUp Ticket ID: RSR-123

Risk Assessment

Emergency

• Core login functionality was broken for Arabic users

Deployment Method

Manual deployment via Docker Swarm, server updated to v1.4.7.

Approval

Approved by: Mohamed Al Rasbi (Lead Developer)
Approval date: 2025-05-14

Rollback Plan

Rollback to Docker image tag v1.4.6, tested and validated prior to deployment

Verification & Outcome

Successful

• Verified through manual login tests.

Post-Change Notes

Authentication logs confirmed successful login attempts from previously affected users. No more errors related to character encoding were found in the server logs.